North American Van Lines ships cars, trucks, SUVS, vans and boats in open or enclosed carriers. Open carriers are Visit this page the trucks you’ve likely seen on highways that stack and transport multiple cars at once. Enclosed carriers are particularly helpful for transporting classic cars and high-value or rare vehicles of all types, since those moving trucks protect against exposure to the elements while en route. NAVL offers vehicle transport for domestic and international moves and can provide door-to-door shipping.
Moving Coverage
No-Cost Released Value Protection: North American Van Lines offers the no-cost Released Value Protection, also known as basic carrier liability, at no cost. Professional movers are required by federal law to provide a minimum Released Value Protection amount of 60 cents per pound for your belongings. Under basic carrier liability, compensation for damage to a 25-pound flat-screen TV valued at $1,000 would only be $15.
At-Cost Full Valuation Protection: For more comprehensive coverage, NAVL customers can opt to pay for full valuation protection, which will reimburse the entire cost to replace a lost or broken item. The company’s full valuation is based on a value of $6 per pound and a minimum shipment value of $6,000. More simply, the total weight of your shipment is multiplied by $6 to determine NAVL’s maximum liability. As an example, full valuation coverage on an 8,000-pound shipment would be $48,000.
Filing a Claim: If you have to file a claim for damaged or lost items, NAVL makes the process stress-free through online access to necessary documents and related resources. The landing page of NAVL’s website includes separate sections for international and domestic claims, making it easy to find the right forms for your particular situation. The company also has a dedicated claims support line for customers who prefer to handle their claims process with a live representative. The dedicated claims line means customers do not have to navigate a general customer support phone menu to find the right department or representative to assist them.
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